Frequently Asked Questions

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How long can I take a bike out?


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Is there a security deposit when I rent a bike?


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What are "Usage Fees"?


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Can I lend my Nice Ride key to someone else?


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How old do you have to be to use Nice Ride?


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If I purchase a 24-hour or 30-day pass, is my unlocking code valid for the entire length of the pass?


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I've returned my bike, how do I get a second one?


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How do I take a bike out of a bike dock?


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How do I return a bike?


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How much weight can a Nice Ride bike carry?


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How many bikes can I take out with my Nice Ride key or my credit card?


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Am I required to wear a helmet?


 

Memberships, Passes and Usage Fees


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How do I get access to Nice Ride?


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How do usage fees work? Do I have to pay every time I ride a bike?


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I only want to use Nice Ride from time to time. Can I do it without becoming a member?


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How will I be billed for my membership, pass and usage fees?


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I joined online. Can I use the service right away?


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Can I become a member if I don't have Internet access?


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Is it possible to join if I don't have a credit card?


 

Solving problems


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What do I do if there are no empty bike docks when I want to return my bike?


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What do I do if there are no bikes available at my station?


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My Nice Ride bike has been lost or stolen. What happens now?


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My Nice Ride key has been lost or stolen. What do I do?


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My Nice Ride key doesn’t work. What do I do?


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I've had an accident involving my Nice Ride bike. What do I do?


Other


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How many locations does Nice Ride have?


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How many bikes are available for use?


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How do I get a station in my neighborhood?


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Who owns Nice Ride?


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How can I get involved?


Save Time - Save Money

Nice Ride key

Yearly subscribers have quick easy access to Nice Ride bikes. Skip the pay station, just insert your Nice Ride key and go!

 

View the Station Map

Bike fitting:

Nice Ride bikes are designed for one job, short trips in the city by people wearing regular clothes and carrying ordinary stuff. All Nice Ride bikes are the same size, the only thing you may have to adjust is the seat, and it's easy!