Scheduled service outage for software update - June 29, 11pm

Share   |  Posted Jun. 29, 2010 by Mitch Vars

We will be performing a software update starting at 11pm on Tuesday, June 29. This will result in a temporary service outage for 24hr subscribers. Users will be able to return bikes, but will not be able to rent bikes during the update. Annual and 30-day subscribers will still have access to the system using their Nice Ride keys. We apologize for this this disruption in service and we'll try to make it as brief as possible. The projected length of the disruption is 2 hours, if we experience technical problems, it may exceed 2 hours. If you have any questions regarding the update or system availability, please contact customer service at 1-877-551-6423.

No comments

Post a Comment

From the FAQ

How do I return a bike?

Push the front wheel of the bike firmly into the bike dock until the green light on the dock comes on. The green light indicates that the bike is locked and properly returned. If the red light on the bike dock stays on, remove the bike and try another empty bike dock. The bike remains your responsibility until it is properly returned.