Share | Posted Apr. 9, 2011 by Mitch Vars
Nice Ride's second season began Friday, April 8 at around 2pm. We're currently experiencing some mechanical issues with some of our equipment. Our crew is working on it and should have things working smoothly soon.
Over the winter all of our locking mechanisms were retrofitted with some new parts. In some cases these parts may be making it difficult to return bikes and properly close rentals. When a rental is not properly closed, the user will be unable to rent additional bikes. In addition, these unclosed rentals may result in billing errors. If you experience trouble renting bikes, or find that you have been billed for Trip Fees in error, contact customer service at 1-877-551-6423. We'll be able to get it fixed and issue a refund where necessary. We apologize for any inconvenience this has caused. Please bear with us while we address the problem.
If you're out using Nice Ride, pay close attention to the indicator lights on the bike docks when returning your bike. The green light indicates that your bike has been properly return and the rental is fully closed. If the light doesn't come on, try using more force when pushing the bike into the dock or chose a different dock.
We currently have 56 stations up and running with about 350 bikes in the system. More stations will be coming on line in the next few days and we'll continue to add bikes to the system as demand increases.
Check the map for active stations and bike availability: http://secure.niceridemn.org/map/
The following stations have not yet been installed, but watch for them soon:
Having trouble finding your station? A few stations have been relocated a small distance, so be sure to check the map.
Our subscription sale continues. 1-Year subscriptions are currently just $40 through May 31.
Thank you for using Nice Ride. If you have any questions, comments or concerns, please contact customer service:
To use Nice Ride, you need to purchase either a membership or pass. 1-year and 30-Day Pay-as-you-go memberships are purchased online. 24-hour and 30-Day passes are available at the pay station of every Nice Ride kiosk. Payment can be made with VISA, MasterCard or Discover.